Prasannajit Mohapatra

Managed end-to-end SAP operations for Purchase Orders (PO) and Service Orders, streamlining procurement processes and improving overall efficiency.

Conducted strategic negotiations and managed vendor payment cycles, optimizing financial transactions and strengthening supplier relationships.

Oversaw critical commercial activities including NFA (Non-Financial Assets) and CS (Customer Service), ensuring compliance and enhancing overall service delivery.

Managed complete spare part procurement from TATA Motors, ensuring consistent availability and optimizing supply chain efficiency.

Implemented robust inventory management strategies, resulting in efficient stock control and minimizing carrying costs.

Conducted regular spare part audits and processed claims, significantly reducing discrepancies and enhancing operational accuracy.

Drove spare part sales initiatives, contributing to revenue growth and achieving consistent sales targets.

Effectively managed warranty claims and processes, ensuring adherence to standards and timely customer service.

Developed and maintained strong customer relationships, contributing to enhanced loyalty and positive feedback.

Analyzed workshop performance data to identify trends and implement strategies for operational improvements.

Administered comprehensive warranty management, ensuring compliance with manufacturer guidelines and efficient claim resolution.

Cultivated strong customer relationships, leading to improved satisfaction and repeat business.

Conducted detailed workshop performance analysis, identifying key areas for operational improvement and efficiency gains.